e77e Privacy Policy

1Introduction and Scope

e77e ("we", "us" or "the platform") operates a reliable online betting and casino service for Bangladeshi users. This Privacy Policy ("Policy") describes what information we collect from you when you visit or use our website e77e.cam, how we use that information, and what steps we take to protect your privacy.

By using our services, you are considered to have given your consent to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us at [email protected].

This Policy applies to all registered members of e77e, unregistered visitors, and any person who interacts with our platform. We may update this Policy from time to time and you will be notified of any significant changes.

2Information We Collect

e77e collects various types of information, divided into two main categories — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

During registration and account management, you provide the following information:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• Residential address
• Identity verification documents (national ID card or passport details)
• Preferred payment method (information related to bKash, Nagad, Rocket or Upay accounts)
• Communications with our support team via live chat or email

2.2 Automatically Collected Information

When you use our platform, we collect the following information through technical means:

• IP address and device type
• Browser type and version
• Pages you visit and session duration
• Gaming activity and transaction history
• Information obtained from cookies and similar tracking technologies
• Referral source (the link or source through which you arrived at our site)

2.3 Information Received from Third Parties

In some cases we may also receive information from legitimate third-party sources, such as payment processors or identity verification services. This information is used solely to confirm the security and validity of your account.

3Purposes of Using Your Information

e77e uses your personal information only for the following legitimate purposes:

3.1 Service Delivery and Operations

• Creating, verifying and managing your account
• Processing deposit and withdrawal transactions
• Providing gaming services and bonus offers
• Ensuring 24/7 customer support in Bangla

3.2 Security and Compliance

• Verifying your age and identity (21+ confirmation)
• Preventing fraud, money laundering and other illegal activities
• Enforcing our Terms and Conditions and Responsible Gaming Policy
• Keeping your account secure through SSL encryption

3.3 Improvement and Personalisation

• Improving the quality of our platform and services
• Recommending games and offers based on your preferences
• Analysing user experience to enhance platform performance
• Keeping you informed about relevant promotional information and offers

4Data Storage and Security

e77e treats the security of your personal information as its highest priority. We implement industry-standard technical and organisational measures to protect your data from unauthorised access, alteration, disclosure or destruction.

4.1 Technical Security Measures

• SSL/TLS Encryption: All information transmitted on our site is protected by SSL encryption, which keeps data transfer between the browser and server secure.
• Encrypted Database: Stored personal information is protected with strong encryption protocols.
• Firewall and Anti-Malware: Our servers are protected by advanced firewalls and security software.
• Two-Factor Authentication: An additional verification layer applies for sensitive account activities.

4.2 Retention Period

We retain your personal information for as long as your account remains active or as needed to provide services. Even after your account is closed, some information may be retained for as long as necessary to meet legal obligations, resolve disputes and enforce our agreements.

4.3 Staff Access

Our staff may access your personal information only on a need-to-know basis. All staff receive privacy training and are bound by strict confidentiality agreements.

5Sharing Information with Third Parties

e77e does not sell, rent or provide your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted third-party service providers who carry out specific functions on our behalf, such as:

• Payment processing (bKash, Nagad, Rocket, Upay)
• Identity verification services
• Technology and server hosting services
• Fraud detection and prevention services

These partners receive only the information necessary to perform their specific function and may not use it for any other purpose.

5.2 Legal Obligations

We may be required to disclose information in response to legal requirements, court orders or legitimate requests from government authorities. In such circumstances we always follow a policy of disclosing only the minimum information necessary.

5.3 Business Transfers

In the event of a business merger, acquisition or asset sale, user information may form part of the transferred assets. In that case, the new owner will be bound to comply with the terms of this Privacy Policy.

6Cookie Policy

e77e uses cookies and similar technologies on our website. Cookies are small text files stored on your device that help improve your browsing experience.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functioning of our site, such as maintaining login sessions.
• Functional Cookies: Remember your preferences and settings, such as language selection.
• Analytics Cookies: Collect anonymous statistics to help us understand how our site is being used.
• Security Cookies: Help detect and prevent fraud.

6.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies may mean that some features of our platform do not work properly.

7Your Rights

As a user of e77e, you have the following rights over your own personal information:

7.1 Access and Review

You may request a copy of the information we hold about you at any time. We will respond within 30 business days of receiving your request.

7.2 Right to Correction

If your account contains incorrect or incomplete information, you may request that it be corrected. Email us at [email protected] or use our live chat service.

7.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, this right may be limited where legal obligations, ongoing disputes or outstanding payments are involved.

7.4 Objection to Processing

You may object at any time to your information being used for direct marketing purposes. Upon receiving such an objection, we will take the necessary action without delay.

7.5 How to Exercise Your Rights

To exercise any of the rights listed above, write to [email protected] or contact us through our 24/7 live chat service. We will verify your request and ensure it is resolved as quickly as possible.

8Privacy of Children and Minors

e77e's services are intended only for individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that we have unintentionally collected information about a minor, we will immediately delete that information and close the associated account. Parents or legal guardians may contact us regarding this matter at [email protected].

To learn more about responsible gaming, visit our Responsible Gaming page.

9International Data Transfers

Our servers and technology infrastructure may be located in various countries. This means your personal information may be transferred to and stored outside Bangladesh. Even in such cases, we ensure that your information remains subject to the standards of protection described in this Privacy Policy.

For any international data transfer, we put in place appropriate contractual safeguards and technical security measures to ensure that your privacy rights are protected at all times.

10Changes to This Policy

e77e reserves the right to update this Privacy Policy as needed. Changes will be published on this page and the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, we will send a notification to your registered email address or display a clear notice on our platform. Continued use of our services after any changes will be considered as your acceptance of the updated Policy.

We recommend that you review this page regularly to stay informed about the latest Privacy Policy.

11Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us through the following means:

• Email: [email protected]
• Live Chat: 24/7 support available in Bangla

Our privacy team will process your request with the utmost diligence and responsibility and respond as quickly as possible. We believe that transparency and trust are the foundation of a healthy relationship with our users.

Thank you for being with e77e. We respect your privacy and are committed to keeping your information secure.